Method

All of our Test Prep Programs are conducted online in one-on-one or group working environments and strictly follow our prepared curricula.

Requirements

All students must have good basic reading, writing, and math skills. In the case of students with learning disabilities or IEPs, it should be noted that Leon Professional Tutoring & Consulting, LLC is not licensed in disabilities management or special education.

Enrollment

Students are encouraged to enroll in our Test Prep Program during the first month of school. 

Tutoring sessions

Tutoring is conducted online using Google Hangouts, Google Meet, or Zoom. Online lessons may be recorded by staff.

Online students are solely responsible for all internet service, telephone and other fees and costs associated with their access to the online classroom, YouTube, Google Hangouts/Meet, or Zoom and use of the services and/or software, and for obtaining, providing, and maintaining all internet service, telephone, computer and other equipment required for such access and use.

Online sessions are an hour in length. Students will only be seen for the time slot(s) reserved. Students are responsible for arriving or logging in on time; there are no refunds due to lateness. Online students are also responsible for ensuring that they have a working internet connection in time for their scheduled session; there is no refund for poor sound or video quality, dropped calls, or loss of Internet. Lessons may be recorded by Leon Professional Tutoring & Consulting, LLC. These lessons, along with purchased orders, can be viewed during the current school year in which they were recorded.

Holidays

We observe the following holidays (as listed on the NYC Department of Education School Calendar) where no sessions will be held: Labor Day, Rosh Hashanah, Yom Kippur, Columbus Day, Election Day, Veterans Day, Thanksgiving Recess, Winter Recess, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Dr. Martin Luther King Jr. Day, Lunar New Year, Midwinter Recess, Spring Recess, Good Friday, Memorial Day, Anniversary Day, June Clerical Day, Eid al Fitr, Independence Day, and any holidays that fall on a Monday. The office will also be closed on any days that NYC Public schools are closed (snow days, etc). Online Test Prep classes will be available during Winter, Midwinter, and Spring Recess.

Discipline Policy

Test Prep environments should be quiet. Excessive background noise is disruptive to online students, and prevents proper teaching by the instructor. Disruptive online students will have their microphones muted or be dismissed from the online session without refund. Leon Professional Tutoring & Consulting, LLC is not the disciplinary person of students. We expect students to follow the protocols and disciplines of the tutoring center.

Registration Fee

A registration fee may be required when registering for one on one or group Test Prep. This fee does not guarantee your seat in the program. Lessons can’t start until the contract has been received with a digital signature. Therefore, to ensure your child’s seat in the class and continuation of lessons, the contract should be signed and submitted, as soon as possible. Classes are filled on a first come first served basis. The registration fee is non-refundable.

Payment

All payments are due before class starts. We accept all major credit cards. Please note that only PayPal, credit/debit cards, Venmo, or Chase QuickPay are accepted for online payments. Weekly payments for Test Prep Programs must be submitted in order for students to be granted access to the classroom

Test Prep payments are not transferable to the following school year. Holiday gift cards are not transferable to non registered students.

Cancellation Policy

**To cancel your subscription, automatic billing, or one on one lesson, send a text to 347-971-8421.  All cancellations should be made at least 1 day prior to the start time of your next scheduled lesson to avoid being charged for a one on one lesson. There are no refunds for same-day cancellations of one on one lessons.

Materials

Students are responsible for acquiring all necessary materials.

Money-back Guarantee – If, after registering and attending the first lesson, you are not convinced that the Test Prep Program at Leon Professional Tutoring & Consulting, LLC is the best for you, simply notify us by email or text, before your second lesson, for a full refund of the cost of your first lesson. Refund requests made after attending the second lesson will not be honored. Please allow 1-2 weeks for a refund through Chase QuikPay, Venmo or PayPal. Any fees paid to Leon Professional Tutoring & Consulting, LLC, for services rendered after the first lesson, are non-refundable. Students who are dismissed from their first lesson for bullying or disruptive behavior, are not eligible for the money-back guarantee.

Anti-Bullying Policy

Leon Professional Tutoring & Consulting, LLC is committed to each student’s success in learning within a caring, responsive, and safe environment that is free of discrimination, violence, and bullying. We work to ensure that all students have the opportunity and support to develop to their fullest potentials. Students who engage in inappropriate behavior or make the class unsafe in any way will be dismissed from the program.

Students dismissed from the group tutoring program can register for the one on one online tutoring program for the rest of the school year, space permitting. Further violation of online tutoring rules and procedures will result in permanent dismissal from all programs and services.

Expected Behavior

Programs and services provided by Leon Professional Tutoring & Consulting, LLC are meant to nurture learning. Full participation is expected from all the attendees, and everyone is expected to respect the teacher and all other participants.

Disruptive behavior (see the list below) will result in a warning, followed by a text to the parent/guardian.

Disruptions or interference with Academic or Administrative activities at Leon Professional Tutoring & Consulting, LLC

These include, but are not limited to, behaviors such as: persistently talking without being recognized; creating noise that obstructs the learning process of students; repeatedly interrupting others; altering files without permission, visiting inappropriate websites or being in possession of inappropriate materials, altering, mocking or ridiculing another’s work or comments; speaking in an abusive or derogatory manner; engaging in acts of physical aggression, causing or threatening injury, physical or verbal intimidation, or deliberately engaging in other disruptive behaviors. Students who destroy property will be suspended until the item(s) have been replaced or the company has been fully reimbursed for the cost of replacement.

Behaviors that compromise the health, safety or physical or mental well-being of an individual student: These include, but are not limited to: a pattern of bullying, threatening, tormenting, mocking, defaming, intimidating, stalking, exploiting known psychological or physical vulnerabilities or impairments; actions that jeopardize another person’s mental, emotional, or physical well-being; acts of aggression that affect a person’s academic or work performance; inciting or attempting to incite violence, harassment, or disruption by others; or behavior that compromises the ability of administrators to manage situations in accordance with their role and authority.

All online students and visitors to Leon Professional Tutoring & Consulting, LLC center may be recorded on indoor and outdoor cctv video, Zoom, and/or Google Meet.

Leon Professional Tutoring & Consulting, LLC may add, change or eliminate any features, nomenclature or any other aspects of the tutoring services or the pricing thereof, and these terms will continue to apply to the services as modified and you agree that we will not be liable to you or to any third party for any such modification of tutoring services.

I am registering for Test Prep with Leon Professional Tutoring & Consulting, LLC and I have read, understand, and agree to the above terms and conditions set forth by Leon Professional Tutoring & Consulting, LLC.