Below is your contract. Please take the time to read it in its entirety, before submitting. Lessons cannot begin until your contract has been digitally signed and returned.
 

Contract

All of our services are designed to enhance rather than replace what is being taught at school. Students are placed in order of application, space permitting.

Method: Lessons are conducted through video modules or through live one-on-one or group working environments.

Requirements

All students must have good basic reading, writing, and math skills. In the case of students with learning disabilities or IEPs, it should be noted that Leon Professional Tutoring & Consulting, LLC is not licensed in disabilities management or special education. If there are learning impediments that will severely limit the student's ability to attend lessons, please meet with someone licensed in this field.

Enrollment

Students are encouraged to enroll in our test prep class at least 4 months before the New York State Exam or ASVAB test dates. For best results, parents of students with failing report card grades are advised to register their child for one on one tutoring in addition to our group course.

Lessons

Lessons are conducted in-person and online. All students are required to have the Google Hangouts app on an internet capable device as some classes will primarily be conducted online throughout the year. Online lessons may be recorded.

Online students are solely responsible for all internet service, telephone and other fees and costs associated with their access to the online classroom, Youtube, or Google Hangouts and use of the services and/or software, and for obtaining, providing, and maintaining all internet service, telephone, computer and other equipment required for such access and use.

Each session is one or two hours in length. Students will only be seen for the time slot(s) reserved. Students are responsible for arriving or logging in on time; there are no refunds due to lateness. Online students are also responsible for ensuring that they have a working internet connection in time for their scheduled session; there is no refund for poor sound or video quality, dropped calls, or loss of Internet. Class notes should be reviewed daily after every session. Video lessons and modules are viewable up to 7 days from the date of purchase. 



Holidays

We observe the following holidays (as listed on the NYC Department of Education School Calendar) on which the center will be closed and no in-person tutoring sessions will be held: Labor Day, Rosh Hashanah, Yom Kippur, Columbus Day, Election Day, Veterans Day, Thanksgiving Recess, Winter Recess, Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Dr. Martin Luther King Jr. Day, Lunar New Year, Midwinter Recess, Spring Recess, Good Friday, Memorial Day, Brooklyn-Queens Day, June Clerical Day, Eid al Fitr, Independence Day, and any holidays that fall on a Monday. The center will also be closed on any days that NYC Public schools are closed (snow days, etc).

Discipline Policy

Learning environments should be quiet. Excessive background noise is disruptive to online students, and prevents proper teaching by the instructor. Disruptive online students will have their microphones muted or be dismissed from the online session without refund. Leon Professional Tutoring & Consulting, LLC is not the disciplinary person of students. We expect students to follow the protocols and disciplines of the tutoring center. In-person students who fail to do that will be sent home without refund.

Lessons will not start until the contract has been received with a digital signature. Therefore, to ensure your seat in the class and continuation of lessons, the contract should be signed and submitted, as soon as possible. Test Prep classes are filled on a first come first served basis.

Payment

All payments are due before class starts. Only Paypal, credit/debit cards, or Chase QuickPay are accepted for online payments. Students whose payments have not been submitted will not receive tutoring services. No exceptions. Payments are not transferable to the following school year.

Cancellation Policy

**To cancel your lesson, subscription, or automatic billing please call 347-971-8421.  All cancellations should be made at least 2 hours prior to the start time of your next scheduled lesson to avoid being charged for the lesson. Cancelled lessons should be rescheduled as soon as possible, for continuity. Two consecutive missed lessons will result in removal from the weekly schedule.

There are no refunds for a missed one on one lesson (a one on one lesson which was not cancelled within the 2-hour period).



Materials

Students will be responsible for acquiring all required textbooks.

Homework

Completion of homework assigned by Leon Professional Tutoring & Consulting, LLC is not optional. Homework is assigned weekly and students are required to send a picture of the completed homework to 347-971-8421 or to the Google Hangouts or Zoom online classroom.

Students are advised to review their class notes before starting their homework assignments or conducting a student teaching lesson. Class notes, videos, memorization sheets and all other relevant materials should be reviewed daily. Where applicable, student teaching must be conducted within 24 hours of a lesson for best results. Please note that failure to complete written/video homework and memorization assignments can result in students performing poorly in Reading Comprehension, Writing, or on their NYS Grades 3-8 Math and ELA State Exams.

Snacks

Leon Professional Tutoring & Consulting, LLC provides snacks and drinks for in-person students. Students are also allowed to bring their own drinks and a small snack, however, foods containing nuts or fish require pre approval by staff.

Vaccines

All students attending in person classes will need to be vaccinated. Students who are not vaccinated will not be able to attend in-person classes and will be required to attend their classes online.

Allergies

Leon Professional Tutoring & Consulting, LLC will not administer any medications to students and will not store any prescription medications at the tutoring center overnight. Students with chronic illnesses or allergies are required to have their medications, including but not limited to, Epipens and asthma pumps/inhalers, with them at all times. Parents of students who are unable to administer their medications independently are advised to register their child(ren) for online tutoring.

Pick up and Drop off

Students must arrive at the site a few minutes before their scheduled class time and be picked up when the class ends. Leon Professional Tutoring & Consulting, LLC does not provide daycare or babysitting before or after classes.

Dismissal

Parents giving their child permission to leave the center by themselves or with someone other than the names listed on their pick up list must send their request to 347-971-8421 through SMS text. A staff member will call to confirm before releasing the student.

Money-back Guarantee – If, after registering and attending the first lesson, you are not convinced that Leon Professional Tutoring & Consulting, LLC is the best program for you, simply notify us by email or text, before your second lesson, for a full refund of the cost of your first lesson. Refund requests made after attending the second lesson will not be honored. Please allow 4-8 weeks for a refund by check, Quikpay or PayPal. Any fees paid to Leon Professional Tutoring & Consulting, LLC, for services rendered after the first lesson, are non-refundable. Students who are dismissed from their first lesson for bullying or disruptive behavior, are not eligible for the money-back guarantee.

Anti-Bullying Policy

Leon Professional Tutoring & Consulting, LLC is committed to each student’s success in learning within a caring, responsive, and safe environment that is free of discrimination, violence, and bullying. Our center works to ensure that all students have the opportunity and support to develop to their fullest potential. Students who engage in inappropriate behavior or make the center unsafe in any way will be dismissed from the program.

Students dismissed from the in person tutoring program can register for the online tutoring program for the rest of the school year, space permitting. Violation of online tutoring rules and procedures will result in permanent dismissal from all programs and services.

Expected Behavior

Tutoring, Test Prep and Enrichment Classes are meant for learning. Full participation is expected from all the attendees, and everyone is expected to respect the teacher and all other participants.

Disruptive behavior (see the list below) will result in a warning, followed by a call to the parent/guardian to pick up the student early. Subsequent disruptive behavior will result in expulsion from the center and loss of in-person privileges at Leon Professional Tutoring & Consulting, LLC for the remainder of the school year.

Disruptions or interference with Academic or Administrative activities at Leon Professional Tutoring & Consulting, LLC. These include, but are not limited to, behaviors such as: persistently talking without being recognized; creating noise that obstructs the learning process of students; repeatedly interrupting others; downloading, uploading, or altering files on electronic devices without permission, visiting inappropriate websites or being in possession of inappropriate materials, altering, mocking or ridiculing another’s work or comments; speaking in an abusive or derogatory manner; engaging in acts of physical aggression, causing or threatening injury, physical or verbal intimidation, damaging personal/Leon Professional Tutoring & Consulting, LLC property, throwing items, or deliberately engaging in other disruptive behaviors. Students who destroy property will be suspended until the item(s) have been replaced or the company has been fully reimbursed for the cost of replacement.

Behaviors that compromise the health, safety or physical or mental well-being of an individual student: These include, but are not limited to: a pattern of bullying, threatening, tormenting, mocking, defaming, intimidating, stalking, exploiting known psychological or physical vulnerabilities or impairments; actions that jeopardize another person’s mental, emotional, or physical well-being; acts of aggression that affect a person’s academic or work performance; inciting or attempting to incite violence, harassment, or disruption by others; or behavior that compromises the ability of administrators to manage situations in accordance with their role and authority.

All in-person students and visitors to Leon Professional Tutoring & Consulting, LLC center will be recorded on indoor and outdoor cctv video and/or Google Hangouts or other video service.

Leon Professional Tutoring & Consulting, LLC may add, change or eliminate any features, nomenclature or any other aspects of the tutoring services or the pricing thereof, and these terms will continue to apply to the services as modified and you agree that we will not be liable to you or to any third party for any such modification of tutoring services.

I am registering for Tutoring and/or Test Prep with Leon Professional Tutoring & Consulting, LLC and I have read, understand, and agree to the above terms and conditions set forth by Leon Professional Tutoring & Consulting, LLC.